Dial VivaAerobus customer service number: 1-800-221-1212 (if you are calling from within the United States). If you are calling from outside the United States, you can find the appropriate number for your location on VivaAerobus website.
Listen to the prompts and select the option that best fits your reason for calling. For example, you may be asked to press 1 for reservations or 2 for existing bookings.
Wait for a customer service representative to answer your call. Depending on the volume of calls, you may experience a longer wait time.
Once connected to a representative, explain your reason for calling and provide any necessary information they may ask for, such as your reservation number or flight details.
Alternatively, if you have a VivaAerobus SkyMiles account, you can also log in to your account on VivaAerobus website and send a message to their customer service team through the online chat feature. If you want to know more you can read the full blog.